Hello and Thank You! for visiting Crayton Electronics. We specialize in New and Used Cell phones and Accessories.
Crayton Electronics.com 40872 Village Wood Dr Suite One, Novi MI 48375 (fax) 248-769-6016 (for orders and credit cards only) Ways to CONTACT CUSTOMER SERVICE.
2) Call the voicemail number and leave a message with your order number 888-676-8555
RETURN POLICY:
30 Day Free Exchange or Money Back Guarantee. We guarantee your phone to
make and receive calls on the service it was sold for. If the phone allows for
text messaging we guarantee that to work as well. We do not provide tech support
nor guarantee any internet features of the phones. It is up to you and the tech
support of your carrier to look into that part of the service. To ensure customer
satisfaction, if you're not completely satisfied with our products, within 30 days from you date of purchase, we will exchange your purchase. A Refund will only be given if we do not have
a comparable or better model to exchange. If a refund is given we reserve the right to charge a 15% restocking fee. Shipping & handling charges are not refunded unless the situation was our error. A return must accompany a complete Return Form.
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CANCEL AN ORDER: To cancel an order email
cs2@craytonelectronics.com with cancel in the subject line. If the item has
not already shipped we can cancel the order.
SHIPPING RATES AND EXPECTED DELIVERY TIME:
Ground
0 to $49.99
$5.99
$50.00 to $99.99
$6.99
$100.00 to $149.99
$7.99
$150.00 up
$8.99
USA Only
5-10 Days
2nd Day Air
$12.99
USA Only
2 Business Days
Next Day Air
$34.99
USA Only
1 Business Day
Next Day Air w/ Sat Delivery
$44.99
USA Only
1 Day
Orders over $150.00
+$2.00
Most orders go out in 24 business hours if the billing address is correct. If an item is not being shipped to the billing address there will most likely be a delay in shipment of your order. We verify all credit cards with the bank. We ship worldwide through Bongo International. We will ship to an APO or AE address but it will arrive via USPS uninsured and untrackable. If your shipping address is a PO Box please also include the delivery address for UPS and/or FedEx. We are not responsible for shipping delays while your product is in transit due to weather, strike, mechanical failure, or circumstances beyond our control, and are not able to offer refunds for those reasons.
International Shipping Now Available!
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
Crayton Electronics accepts the following credit cards: Visa, Master Card, American Express and Discover. There is no surcharge on credit card transactions. Crayton Electronics does not accept COD's using a cashiers check or money order. Crayton Electronics only accepts purchase orders with credit card payment & wired funds.
CUSTOMER FEEDBACK:
TCBYRAN
PRAISE : Great deal - unit is just as described, shipping was prompt, no problems at all.
pbratlnd@execpc.com
Praise : Fast shipment, Timely delivery, Quality product.
Would buy from vender again!
jffulton@asis.com
Praise : Good deal fast shipping A+++, Thanks
charles@oberklasse.com
Praise : Good communication.Great packaging.Quick turnaround.Highly recommend.A++++++++++
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